Contact us

Patients and Customers

If you have questions about particular medical conditions, please speak to your healthcare professional.

Pharmaceuticals and Vaccines

For product information or to report an adverse event related to our pharmaceutical products or vaccines, please call 0800 808 500.

Consumer Healthcare (including over-the-counter, dental care and nutritional products)

For product information or to report an adverse event related to our Consumer Healthcare products, please call 0800 540 144.

As product information and availability varies country to country, we are able to respond to New Zealand enquiries only.

General Enquiries

For general enquiries please contact the switchboard for the relevant business areas:

Pharmaceuticals and Vaccines

Telephone: 0800 808 500 or +64 9 367 2900
Fax: +64 9 367 2910

Consumer Healthcare

Telephone: 0800 540 144 or +64 9 367 2970
Fax: +64 9 376 2970

Our Locations

Level 11, Zurich House, 21 Queen Street, Auckland 1010
Mailing address: Private Bag 106600, Downtown Auckland

Accounts Payable

For supplier accounts and invoice enquiries:
Email Queries and Statements to: AUNZ.Accounts-Payable@gsk.com
Email all invoices to: AUNZ.TPC-Scan@gsk.com
Phone: 0800 650 888

If your accounts payable query has not been resolved to your satisfaction:
Email: ANZ.Accounts-Payable-Manager@gsk.com

Credit Services (Accounts Receivable)

For enquiries regarding payment to GSK:
Email: NZ.Credit-Services@gsk.com
Phone: 0800 650 888

Terms and Conditions of sale