Contact us
Patients and Customers
If you have questions about particular medical conditions, please speak to your healthcare professional.
Pharmaceuticals and Vaccines
For product information or to report an adverse event related to our pharmaceutical products or vaccines, please call 0800 808 500.
Consumer Healthcare (including over-the-counter, dental care and nutritional products)
For product information or to report an adverse event related to our Consumer Healthcare products, please call 0800 540 144.
As product information and availability varies country to country, we are able to respond to New Zealand enquiries only.
General Enquiries
For general enquiries please contact the switchboard for the relevant business areas:
Pharmaceuticals and Vaccines
Telephone: 0800 808 500 or +64 9 367 2900
Fax: +64 9 367 2910
Consumer Healthcare
Telephone: 0800 540 144 or +64 9 367 2970
Fax: +64 9 367 2910
Our Locations
Level 11, Zurich House, 21 Queen Street, Auckland 1010
Mailing address: Private Bag 106600, Downtown Auckland
Accounts Payable
For supplier accounts and invoice enquiries:
Email Queries and Statements to: AUNZ.Accounts-Payable@gsk.com
Email all invoices to: AUNZ.TPC-Scan@gsk.com
Phone: 0800 650 888
If your accounts payable query has not been resolved to your satisfaction:
Email: ANZ.Accounts-Payable-Manager@gsk.com
Credit Services (Accounts Receivable)
For enquiries regarding payment to GSK:
Email: NZ.Credit-Services@gsk.com
Phone: 0800 650 888