GSK Commercial Quality Manager Rachel Taylor

Rachel Taylor

Commercial Quality Manager
Joined GSK in 2000

What is your background?

I completed a Bachelor of Science at Auckland University. After graduating I worked for a Biotech manufacturing company in Quality Assurance for two years. I started at GSK in 2000, and have worked in a number of Quality roles, to find myself now as the Commercial Quality Manager for GSK NZ.

Describe your role

My role requires GSK NZ to implement and maintain the highest standards of Quality through our processes we have, and the products we supply. GSK works to a Quality Management System that ensures the best industry standards. We do this by having robust processes, trained staff, and monitoring of our products and processes.

How has GSK supported your career development?

GSK really supports people development. From the day I started at GSK I have been encouraged and supported in my own personal development, with mentors, coaching, internal and external training and on the job training and development.

What do you like about working with GSK?

GSK NZ has a small number of employees, so our roles are very broad and varied. There is always something on the go, and we’re working with a lot of different people around the world so we can ensure we are bring the right products to patients at the right time. Personally it’s really satisfying knowing what we do in our day to day roles, is helping people.

Many New Zealanders (including my own family) will be taking our products and with this feeling better and living longer. I love it when things go well, but in all things there are challenges. So even more satisfying is sorting out issues to maintain supply of Quality product to our customers (patients).

What do you do when you aren’t at work?

As a family we love being outdoors enjoying the wonderful country we live in. We do a lot of outdoor family activities, riding bikes, walking around some of the lovely walkways NZ has and swimming. When I have some time to myself I enjoy riding with friends, reading and playing soccer in our GSK social football team.