Woman on phone call

Contact us

Patients and Customers

If you have questions about particular medical conditions, please speak to your healthcare professional.

Pharmaceuticals and Vaccines

For general enquries: 
Telephone: 0800 808 500 or +64 9 367 2900
Fax: +64 9 367 2910

To report an adverse event related to our pharmaceutical products or vaccines, please call 0800 808 500.

Consumer Healthcare (including over-the-counter, dental care and nutritional products)

For general enquries:
Telephone: 0800 808 500 or +64 9 367 2900
Fax: +64 9 367 2910

To report an adverse event related to our Consumer Healthcare products, please call 0800 540 144.

Unsure if you are reporting a GSK Consumer Healthcare product? Please see our:

As product information and availability varies country to country, we are able to respond to New Zealand enquiries only.

Our Locations

Level 11, 21 Queen Street, Auckland 1010
Mailing address: Private Bag 106600, Downtown Auckland

Accounts Payable

For supplier accounts and invoice enquiries:
Email Queries and Statements to: AUNZ.Accounts-Payable@gsk.com
Email all invoices to: AUNZ.TPC-Scan@gsk.com
Phone: 0800 650 888

If your accounts payable query has not been resolved to your satisfaction:
Email: ANZ.Accounts-Payable-Manager@gsk.com

Credit Services (Accounts Receivable)

For enquiries regarding payment to GSK:
Email: NZ.Credit-Services@gsk.com
Phone: 0800 650 888

Terms and Conditions of sale